Refund policy

1. 7-Day Exchange Policy

We offer a 7-day exchange window from the date of delivery. If you are not satisfied with your purchase and wish to exchange it for a different size or color, please contact our customer service team within 7 days. Items must be unused, unwashed, and in their original condition with all tags intact.

2. Exchanges

Exchange Process: If you need to exchange an item for a different size or color, please contact our customer service team. We will guide you through the exchange process.

3. Damaged or Defective Items

Reporting Issues: If you receive a damaged or defective item, please contact us within [1 days] of receiving the product, and we will arrange for a replacement or refund.

4. Contact Us

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team at zinzka.info@gmail.com